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Dr . Bhaswati Patnaik

vidwan id: 18883

Associate Professor, Department of Humanities and Social Sciences, National Institute of Technology Rourkela

scopus 37115884300

Expertise

Publications

Total Articles 11
Books 2
Proceedings 0

Publications 1992-2022

Scopus

Citations 339
h-index 8

CrossRef

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Citations 247
h-index 8

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Honours and Awards

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Bio

Organizational Learning, HRM, Emotional Intelligence, Theory of Mind, Service quality evaluation

Personal Details

  • Female
  • National Institute of Technology Rourkela
  • National Institute of Technology, Sector 1, Rourkela, Odisha, India - 769008

No education details available.

Associate Professor 2018 – Present
National Institute of Technology Rourkela

Related Profiles

Organisations (61+)

Anju R

Dr Anju R Babu

National Institute of Technology Rourkela

Abanti

Dr Abanti Sahoo

National Institute of Technology Rourkela

Ms Puspanjali Behera

National Institute of Technology Rourkela

Indrani

Dr Indrani Banerjee

National Institute of Technology Rourkela

Prof Sunipa Bhattacharyya

National Institute of Technology Rourkela

Prof Aparna Mondal

National Institute of Technology Rourkela

Asha

Ms Asha Patel

National Institute of Technology Rourkela

Archana

Prof Archana Mallick

National Institute of Technology Rourkela

Sangita

Dr Sangita Jha

National Institute of Technology Rourkela

Dipti

Dipti Patra

National Institute of Technology Rourkela

Scholarly Work

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Scholarly Publications

Efficiency measurement in medical tourism: A DEA approach

 serial
International Journal of Process Management and Benchmarking · 2015 Volume: 5, Issue: 1, Pages: 90-112.
Authors: Bhaswati Patnaik , Sreekumar , Sreekumar . , Siba Sankar Mahapatra
DOI 10.1504/IJPMB.2015.066000
7 citations
2 citations

Interrelations of service quality and service loyalty dimensions in medical tourism: A structural equation modeling approach

 Article
2015 Volume: 22, Issue: 1, Pages: 18-55.
Authors: Bhaswati Patnaik , Sreekumar . , Siba Sankar Mahapatra
DOI 10.1108/BIJ-04-2013-0036
60 citations
48 citations

Organizational learning in educational settings (technical): An Indian perspective

 Article
2013 Volume: 20, Issue: 2, Pages: 153-172.
Authors: Bhaswati Patnaik , Gouri Shankar Beriha , Siba Sankar Mahapatra
DOI 10.1108/09696471311303782
28 citations
22 citations

An integrated approach for service quality improvement in medical tourism: An Indian perspective

 serial
International Journal of Services and Operations Management · 2012 Volume: 13, Issue: 1, Pages: 119-145.
Authors: Bhaswati Patnaik , Sreekumar , Sreekumar . , Siba Sankar Mahapatra
DOI 10.1504/IJSOM.2012.048278
30 citations
11 citations

Assessment of safety performance in Indian industries using fuzzy approach

 serial
Expert Systems with Applications · 2012 Volume: 39, Issue: 3, Pages: 3311-3323.
Authors: Bhaswati Patnaik , Gouri Shankar Beriha , Siba Sankar Mahapatra
DOI 10.1016/j.eswa.2011.09.018
62 citations
58 citations